Introducing Remote Health Monitoring through Athelas!
At Mountain View Behavioral Health, we care about your overall health. We are excited to announce we are partnering with a company called Athelas to provide you with cutting-edge care. The Athelas program will provide you with tools to monitor your vitals at home (ex. blood pressure, glucose, weight), which will be reported back to your provider and used to ensure that health is on track. Athelas will ship you personal devices and train you on how to use them. Device(s) may include blood pressure cuff, weight scale, glucose monitor, or a combination of all three, as indicated by our practice. Athelas will send you a text message monthly, reminding you to test and all results will be securely sent to your provider for review. This allows us to keep an eye on your physical health, even while remote. These services are covered by insurance, and Athelas performs an eligibility check prior to enrolling.
To get started, enroll directly by following the link here: onboarding.athelas.com. You’ll be asked to confirm your information as well as your shipping address. This form is in compliance with HIPAA, and your data will be protected. We’re excited to provide you the very best care available with cutting edge tools. If you have any questions about the program, you can email support@athelas.com or call (408) 359-4783!
FREQUENTLY ASKED QUESTIONS
WHY WAS I SELECTED FOR THIS PROGRAM?
To provide better care for you, Mountain View Behavioral Health is partnering with Athelas to provide you a type of telehealth service called Remote Patient Monitoring. With Athelas, you and your provider can monitor your vitals from the comfort of your home. This allows your provider to take an active role in your care even when you’re not in our office.
DOES THIS COST MONEY?
Athelas has already pre-screened your insurance information to ensure that your insurance covers this program.
HOW DOES THE PROGRAM WORK?
Athelas only requests one result reading per month and will send an automated reminder if 30 days have passed since the last result reading. When you test, a registered nurse will review your vitals to monitor for any anomalies. You can even earn rewards and review your results at patient.athelas.com.
HOW DO I SET UP THE DEVICE?
All devices – including blood pressure monitors, weight scales, glucometers, are SIM connected and require no activation. They automatically transmit results once testing is completed. The device is user-specific, meaning the device mailed to you should only be used by you. Please do not share your device with any other users to prevent misreadings. If you are having any issues with your device, or have any questions at all, you can call or text us at 408-359-4783 or email us at support@athelas.com. We will get back to you within 24 hours.
WHERE CAN I GO FOR MORE INFORMATION?
You can go to www.athelas.com, email them at questions@athelas.com , or call their support number at (877) 324-4332.